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Monday
Jun142021

How to Protect Your Files From Ransomware

Move over viruses, step aside worms: Ransomware has the spotlight and isn't about to give it up. From taking down entire fuel pipelines to hijacking hospital networks, it's the cyberattack du jour. Not only do you have the potentially disastrous consequences of being locked out of your most important files and systems, you also have to decide if you're willing to pay cold, hard cash to get access to them again, if you even get access after paying.

That's where the name comes from—ransomware attacks literally hold your data for ransom. There are a few variations on the theme, but it's usually very recognizable. Malware is used to encrypt your files (in some cases even double-encrypt them) so they require a specific key to be unlocked. The damage can quickly spread across computers and networks. In some cases you might be locked out of your system completely, along with any other systems on the same network.

Ransomware isn't particularly difficult to develop or deploy, and it's profitable. While it started out as a problem for home users, it has now spread to become a problem for businesses, and several high-profile attacks have recently targeted government agencies and infrastructure companies. The threat is very real no matter who you are—so how do you protect against it?

Keeping ransomware off your computer isn't actually much different from keeping any other kind of malware at bay, and very similar rules apply. A ransomware attack can't happen without some access to your system, which is usually achieved through a rogue application—be cautious about downloading or opening any files from the web or your email if you're not certain of their source.

Hackers now use a variety of social engineering techniques—such as spoofing an email that looks like it's an urgent missive from your boss—to try and get you to install something you shouldn't or to download files you think are attachments but aren't. Think and think again before opening and running anything on your computer, especially if it arrives without warning.

Ransomware doesn't always have to trick you into installing something: It can sometimes spread on its own by exploiting security holes in legitimate software that hasn't been properly updated or patched. This is one of the reasons you should generally install as few software programs on your computer as possible, and stick to developers that can be trusted to keep their applications secure and provide necessary security updates in a timely manner.

Besides being careful in terms of what you do on your computer and the programs you grant access, the standard three rules of system security apply: Update, protect, and back up. All malware, including ransomware, often exploits older or unpatched software, which is why it's vital that everything running on your computer (and yes, that includes both Windows and macOS users) is up to date with at least the latest security updates.

Those nagging operating system updates are annoying for a reason—it's really important that you get them installed. The good news is that software updates are so vital to security that they're mostly handled automatically and in the background by most programs. Google Chrome, for example, downloads updates on its own, and you'll see a color-coded icon in the toolbar when an upgrade is required. (It gets closer to red as the upgrade gets more urgent.)

In terms of protection, you also need some quality security software installed on your computer, but that should be done anyway—ransomware or no ransomware. It's a matter of debate whether the tools built into Windows and macOS are good enough on their own, but they certainly go a long way to keeping malware threats, including ransomware, at bay.

It's also fair to say that adding third-party software on top keeps you even better protected: Leading packages from the likes of McAfee, Norton, Bitdefender, Avira, and others will keep a very close eye on everything that's happening on your system, so it's up to you whether you think the extra protection is worth the extra cost (and the extra software configurations you'll have to go through).

While ransomware is typically targeted at systems and the files on them, with the right username and password bad actors can also get at your files in the cloud, encrypt those, and hold them for ransom. Make sure you use strong passwords that are different for all of your accounts (ideally through a password manager) and that you've turned on two-factor authentication everywhere—that means that something else (such as a code sent to or generated by your phone) is required to log in to your accounts in addition to a username and password.

The third part of keeping yourself protected against ransomware is to make sure you back up your computer and other devices regularly. An external hard drive, a cloud syncing service—they'll all do as long as there are copies of your files out of reach of the ransomware attack.

And that last caveat is an important one. If your backup is within easy reach of the malware program that's locking your files, then you'll be faced with encrypted backups as well as encrypted files. Make sure at least one of your backups is only occasionally connected to your main system, or that whatever backup solution you choose has revision history, so you can go back to before the attack took place. 

When it comes to cloud backup solutions, many now offer file versioning features (Dropbox Rewind, for example)—they roll back your files to a previous point in time, which can be really useful in the event of a ransomware attack, because it means you're able to revert to the state your data was in before it got encrypted. Check with the service you're using for details.

As with any security threat, it's impossible to 100-percent guard yourself against ransomware, but the steps outlined here should help minimize the risk. If the worst should happen, remember that ransomware is a crime, and you can report it via the resources mentioned on the Cybersecurity & Infrastructure Security Agency website here.

Sunday
Jun132021

How to See Who's Using Your Streaming Passwords

How many people have access to your Netflix account? Have you ever received an email warning of a login attempt from an unknown user or new device? It's probably not difficult to keep track of one account, but when there's also Hulu, HBO Max, and Spotify in the mix, it can be hard to remember which friends and family members are watching what.

Don't worry, there's a solution. Just as you can check to see who may be stealing your internet, you can keep tabs on who's accessing your video- and music-streaming accounts. Identify the people you know, nix the freeloaders, or just start new and kick everyone out all at once.

If you think someone has unauthorized access to any of your accounts—whether it's a hacker or an ex—we recommend securing your account with a complex password. Here's how to do a login checkup on Netflix, Hulu, Spotify, and more.


Netflix

netflix devices

If you want to see who is using your Netflix account, click the arrow next to the profile image on the desktop, then select Account. In the Settings section, click the Recent device streaming activity link. You will see a list of devices, along with a general location and date for each. This information should help you determine which devices belong to you, and which may be a friend or family member.

Using the above image as an example, I know that I am using a PC with Chrome and that I am located in New York, so the first result is me. Next on the list is a Roku device located in Massachusetts, which I can narrow down to my in-laws. The Android device and Hisense smart TV, both located in New York, are also mine.

netflix download devices

If you don't want to go through the list device by device, navigate to Account > Sign out of all devices, which will force anyone who has your login credentials to sign in again before they can continue streaming.

If you fear that someone you don't know may have your password, change it by clicking Change password on the Account page. Make sure the Require all devices to sign in again with new password box is checked.

Netflix supports video downloads, but only on a select number of devices, depending on your plan. To remove a device from the list, go to Account > Manage download devices. Click Remove device to axe a gadget and free up space.


Hulu

hulu devices

Control the devices linked to your Hulu account my clicking your user profile and selecting Account. Under the Your Account heading, choose Manage Devices, which should show the number of devices currently linked.

Hulu's device descriptions are less useful than Netflix (Web Browser vs. Chrome on PC, for example), but Hulu includes a sign-in date, which might help narrow things down. The exception is that named devices (like "Jason's iPhone") will show up here, but that information is up to the device holder, not Hulu.

Click the Remove link for anything you can't identify. Click Protect Your Account under Privacy and Settings to instantly log out of every device connected to your account. A password will be required to reconnect any devices, which you can change by clicking Change Password.


Amazon Prime Video

amazon video devices

On Amazon Prime Video, click the gear icon in the top-right corner of the website and choose Settings > Your Devices. On mobile, tap My Stuff > [gear icon] > Registered Devices.

Here, you can see a list of devices, what Amazon services they are using, and when they were registered to your account. Looking at the items listed in the above picture, I can easily identify devices owned by me and my wife. But if any of the listed items were suspicious, I could click Deregister to remove them from my account.

The only way to change the password for Prime Video is to change your Amazon login credentials. Do this on the web by clicking Accounts & Lists in the top Amazon menu and selecting Login & security under Your Account. Click the Edit button next to Password to change it and set up two-factor authentication.

secure your account

If you want to sign out of every device linked to your Amazon account, click the Edit button next to Secure Your Account. You may receive an email from Amazon asking you to approve this action. Once approved, you can view the Secure your account page, which will tell you how many apps are signed into your Amazon account. Click Sign-out everything button to revoke access on every device and app integration.

You can also do this on the Android version of the Prime Video app (it does not appear to be an option on the iOS app). Under Settings, tap Signed in as [your name] to sign out of every device all at once. You can then change your password on the main Amazon app.


Disney+

disney+ account

Disney+ doesn't show individual devices or instances to inspect, but you can at least log out of all current devices from the website and mobile app. Click your user profile and select Account > Log out of all devices to force anyone with your login credentials to sign in again. You can also change your password by selecting the pencil icon next to the Password section.


HBO Max

hbo max devices

On HBO Max, click your profile and choose Manage Devices to see a list of devices that have used your account. Mobile users should tap the profile icon, then the gear in the top-left corner.

On the desktop, click Sign Out next to any device you wish to remove; tap the X if you're on mobile. Unfortunately, vague identifiers like "Android Phone" and "iPhone"—without any location data—make it hard to find suspicious logins.

Looking at the image above, I know my Android phone is listed here, but there are eight iPhones, three iPads, and two Android TVs also in the mix. I recognize my old Android device based on the date it was last used, but everything else is a mystery to me.

Thankfully, HBO Max lets you turn everyone away by clicking Sign All Devices Out at the top of the list. And for good measure, go to Account and change your password so any offenders are locked out for good.


Peacock

peacock devices

Keep track of what devices have access to your Peacock account by clicking your profile icon, then choosing Account > Devices to see a full list. The service provides you with the platform, sign-in date, and location to help you narrow down each item. I can easily tell my Android phone from my Android TV, but there is no differentiation between web browsers.

You can't remove individual devices from the list, so clicking the Sign Out All link is your only option. If you think someone has your login credentials, head over to the Settings tab and click the Reset password link to change your account's password.


Spotify

spotify apps

Spotify does things a little differently; it lists service integrations instead of individual app usage on mobile or desktop. This means you won't be able to see who might have access to your account, but you will be able to see what app integrations and peripheral devices they are linking to the account, and then remove them.

Find these integrations on the web at Spotify.com by clicking your profile and going to Account > Apps. If you use Spotify with Waze or your phone's alarm, those integrations will be listed here, as will any linked speakers, game consoles, and televisions. If something looks unfamiliar, click Remove Access to get rid of it.

spotify sign out

If you think someone may have unauthorized access to your account, kick them off. Open the Account overview tab and click Sign Out Everywhere at the bottom of the screen. This will log out any user on mobile, web, or desktop. Once this is done, we recommend clicking the Change password tab to create a new password for your account.


Amazon Music

amazon music devices

Amazon Music allows you to keep track of individual devices linked to your account. Open the web player, click your profile icon, and select Your Amazon Music Settings to see a list of devices. Then click Deauthorize next to an item to remove access or click Deauthorize all devices link to purge everything.

When looking for an unauthorized account, it's relatively easy to identify each of the items on the list. I've used the service via the desktop app, my Android phone, and an extra iPhone, and that's all clearly laid out here. But be aware of the rules: only 10 devices can be authorized at a time, it takes 30 days for a spot to become available, and you can only deauthorize all devices once every 365 days.

Ensure that you don't forget about older devices by keeping the option to Automatically deauthorize devices that have not been used in 90 days checked. However, the web player does not need authorization, so if you think someone is using your account this way, consider changing your Amazon password.

Tuesday
May252021

5 things to do before Google's data cap hits June 1

The time has come and the free ride is over. As of Tuesday June 1, 2021 your Gmail messages, Google Drive files, and Google Photos will count against a hard cloud storage limit. No more loopholes, no more ignored files, no more unlimited storage of photos (unless you're on a Pixel) and documents. Nearly everything counts.

If you haven’t considered what this change means for you yet, it’s a good idea to take a look at your Google Account and make sure you’re ready now that the deadline is looming. We've identified five things you should do before Google's new data cap hits—but first, let's look at how we got here.

Google ends unlimited photo storage: Details you need to know

Ever since 2013, Google Accounts have had at least 15GB of free cloud storage for Drive files, Gmail, and Google Photos. Then in 2015, Google introduced a new version of Photos that it spun-off the failing Google Plus social network.

The service allowed you to upload photos of 16 megapixels or less without it counting against your unified storage limits. Google called these photos “High quality” and argued that you’d barely notice the difference between the original and a High quality photo—the advantage being that people still had photos that were of a reasonably quality, while Google got to use less cloud storage space to keep them.

Fast forward to 2021, and that High quality loophole is closing for most users. Any images of any quality uploaded to Google Photos now count against the 15GB limit. But that’s only for new photo uploads. Any High quality photos that were uploaded before June 1, 2021 will not count against the new storage limits.

 

Google-made phones like the Pixel 4a will still be able to upload High-quality photos without them counting against Google's data cap.

There is, however, one notable exception to this new policy. Owners of a Google Pixel phone (including the affordable Pixel 4a) will still be able to upload High quality images and not have it count against their storage limits.

Beyond your Photos uploads, Google's data policy remains the same. Anything you have saved in Google Drive counts against the storage limit, including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard files. Gmail messages also count against your Google Storage limits as before.

If you go over your storage limits then Google will give you a lengthy grace period of 24 months to get your files in order before it starts deleting your stuff. The company says it will send you plenty of warnings before it starts deleting your data.

While the data cap change only affects one type of upload—pictures stored in the cloud—it’s a significant one, since photos tend to take up the bulk of storage in our Google Accounts. 

Google says most users should still have at least three years of free storage before they hit the limit. But make no mistake: That limit is coming, and it’s a good idea to consider what you’re going to do when you finally do run out of space.

Here are five things you should to get ready.

1. Check yourself

 

Google provides you an estimate of how much cloud storage you have available via Google Photos at photos.google.com/storage.

First and foremost, you need to assess the current status of your Google Account and how much storage you have left. Google makes this easy with a simple storage calculator that shows exactly how much storage you’ve used, and how much you have left. Google also gives an estimate of how many years you have until you hit the limit.

2. Clean out your account

Google's Storage Manager helps you find files to delete in order to free up storage.

Once you know what you've got left for storage, Google provides another tool called the Storage Manager that makes it easy to delete files and reclaim storage space.

Suggested deletions can include obvious stuff such as deleted emails and documents that are in the trash but not yet truly deleted, and emptying your spam folder in Gmail. Google also invites you to take a look at larger files to see if they can be deleted, including documents and photos. An “Other items” section includes items such as videos in Google Photos that cannot be processed or played back. Fortunately Storage Manager only considers files that count against your storage limits and not the older High quality images that don’t.

If you've had a Gmail account for a long time, your years' worth of emails and attachments could be eating up a surprisingly large amount of space. Google's Storage Manager is a good start, but if you want to blast out as much space as possible, be sure to check out our guide on how to clean up your Gmail inbox by quickly deleting old email.

3. Check for free(ish) storage elsewhere

Once you're close to your storage limit you’ll need to decide what to do. The easiest option is just to pay for more storage but you may not need to if you have access to one of two very popular services.

Amazon Prime members get unlimited, free full-resolution photo storage and another 5GB of free video storage as a membership benefit. That's even better than the unlimited High-quality photo uploads that Google offered until June 1! You can upload photos automatically using the Amazon Photos app for Android or iOS.

And if you have a Microsoft 365 subscription for Office, then you also have a terabyte of OneDrive storage as part of the package. Like Google Photos and Amazon Photos, Microsoft’s OneDrive apps allow automatic photo uploads on Android and iOS.

4. Check for inactivity

 

If you uploaded images to Google Photos or documents to Drive years ago and then promptly forgot about them, you might lose your files if you don’t take action. As part of the policy changes, Google says it may delete content from any product where you’re inactive. Google defines inactivity as not using a service for more than two years (24 months). The company says it will attempt to notify you multiple times before removing any content so it’s not as though these files will disappear without warning.

The easiest way to avoid even these warnings is to log into and visit each service (Gmail, Drive, and Google Photos) at least once every few months. That shouldn’t be an issue for most people. If you can’t be bothered to do that, then you should probably download any content you have on those services so that you’re not scrambling to save it if Google targets your files for deletion.

Also don’t forget about any secondary Google Accounts you may have abandoned if they have files in them that you want to keep.

5. Pony up the dough

  Google

If you love using Google services and don’t want to leave, but you’re nearing your storage limit even after cleaning out the cruft, then paying for a Google One subscription makes sense. Google One is the company’s paid storage option. The service acts as a pool of shared storage across Google’s services just like the free tier. These plans start at $2 per month for 100GB and go up from there depending on your needs, topping out at $10 per month for a massive 2 terabytes of cloud storage. You also receive discounts if you buy a whole year's subscription at once.

But there are numerous alternatives to Google if you want to change services. Anyone with an iPhone might prefer iCloud, Apple’s cloud storage service. Apple’s limit for free iCloud uploads is 5GB, but you can add another 50GB for about $12 per year, with prices again going up from there. Apple limits cloud storage to 2TB, or 4TB if you opt for the (much) more expensive Apple One multi-service subscription.

Dropbox has paid storage plans and its app features automatic photo uploads, but Dropbox is far more expensive than the starter plans from Google and Apple. The Dropbox free plan isn’t really a good alternative as that has a very small 2GB limit.

There are other cloud storage services you can try out, but you’re not likely to find a better deal than what Google and Apple offer, or the extra storage benefits from Amazon and Microsoft discussed previously.

Bottom line? Now that you can't upload unlimited photos anymore, Google’s data cap will almost certainly impact you within the next few years if you're even a moderate user of Drive, Gmail, and Photos. But with these five tips you’ll be able to make an easier transition into whatever plan suits your needs.

Tuesday
May252021

9 benefits of an Amazon Prime membership

Amazon Prime built its popularity by offering subscribers faster free shipping, access to streaming movies and TV shows, and exclusive deals. But Prime membership includes other perks, too: Everything from free ebook offerings to free photo storage and even grocery delivery.

The list of benefits has grown considerably since the program’s launch, so we’ve highlighted the best of the bunch, the ones that make Amazon Prime worth having. Some of these you’ll already know, but the others you’re likely not taking advantage of.

The top Amazon Prime benefits

Free expedited shipping

amazon packages on conveyor belt Amazon

Expedited shipping is included for free with a Amazon Prime subscription, with no minimum purchase for most orders.

Amazon Prime’s upgraded shipping is the feature that started it all. These days, you get free two-day delivery on most items, plus free one-day delivery on over 10 million items, with no minimum purchase. In select areas, free same-day delivery on over 3 million items for qualifying orders over $35 is available as well.

Free shipping benefits also extend to several other businesses Amazon owns: Woot, Zappos, and shopbop.

Membership sharing

Standard Amazon Prime memberships can be shared with one other adult and up to four teens in a household. All household accounts can take advantage of Prime shipping benefits, Prime Video, Prime Reading, Amazon Photos, First Reads, unlimited listening on Audible Channels, and early access to Lighting Deals.

Child profiles associated with the same household can access digital content that’s been approved by the adult account(s).

Prime Video

You can stream thousands of movies and TV shows through Amazon Prime Video for free, including original content produced by Amazon—some of which is quite good, as our sister site TechHive noted a few years ago. Like Netflix and other streaming sites, the catalog changes often, so if you’re interested in a show or movie, watch it while you can. We’re still sad that Babylon 5 rotated off the list.

Grocery delivery

Prime members in select areas get free two-hour delivery on Amazon Fresh purchases—available groceries include produce, snacks, and meat.

Amazon Photos

amazon photos website screenshot PCWorld

Amazon Prime members get unlimited photo storage at full resolution, but only 5GB of space for video.

Amazon’s photo storage service lets you skip an Apple or Google subscription for photo and video backup—or set up a secondary backup for your existing backup service. Prime members get unlimited, full-resolution storage for photos and up to 5GB of space for video, with the ability to view your files across all devices. You can also easily share files, just as with rival services.

Prime Gaming

Amazon’s acquisition of Twitch resulted in further diversification of Amazon Prime perks—if you link your accounts, you can get free games and in-game content monthly, one free Twitch channel subscription to use on your favorite streamer, and special promotions on pre-order video games.

Amazon Music Prime

Not interested in paying for streaming music? No need. Amazon Prime subscribers get access to a couple million songs, plus millions of podcast episodes, as part of their membership. If you later want to access a wider catalog (and are willing to shell out for it), Prime members also get a 20 percent discount on Amazon Music Unlimited subscription.

Prime Reading

prime reading PCWorld

Feed your inner bookworm with the library of titles available through Prime Reading, which gives unlimited access to several thousand ebooks, magazines, comics, and more. While only a handful of books are recognizable bestsellers, you can find interesting reading with some digging. (We managed to find a few Lonely Planet guidebooks to use for vacation planning.)

Interested in reading material that you can keep even if your Prime subscription lapses? Be sure to choose a free Kindle book from the Amazon First Reads collection each month. Prime members get early access to these editors’ picks before the official publication date, with genres spanning suspense, romance, fantasy, historical fiction, children’s books, and more.

Prescription discounts

In addition to getting two-day delivery on purchases from Amazon Pharmacy, Prime members can get a discount on prescriptions when paying for them without health insurance.

How to sign up for Amazon Prime

Amazon Prime signup page

Amazon Prime is normally $13 per month or $120 per year, but you may qualify for a discount.

If you’re interested in getting in on Amazon Prime’s range of benefits and services, you can first try before you buy—a 30-day trial membership is free.

Afterward, a standard Amazon Prime membership costs $13 per month or $120 per year (plus taxes). Students and people on qualified government assistance qualify for a 50 percent discount on a yearly subscription. First-time Amazon Prime Student subscribers also currently qualify for six free months of service, after which the student rate kicks in.

Tuesday
May252021

How to Carry Your Vaccination Card on Your Phone

After an initial rollout that left people anxiously refreshing Twitter feeds and state health websites for appointment slots, COVID-19 vaccinations are going into arms across the country, and there is ample opportunity in the US to get vaccinated.

It's a privilege that's not available in many other places, and if you've taken advantage of it, you're probably wondering what to do with that white proof-of-vaccine card you were handed alongside your "I got the jab!" sticker.

There are no clear answers on whether or not you should laminate your COVID-19 Vaccination Record Card. With mask rules changing, you never know when you may have to produce it, but the card is larger than a credit card or driver's license, making it easy to damage in a wallet. Apps are usually the answer to dilemmas like this, but there aren't that many universal ones, so we have a few options.  Click here for the rest of the article from PCMag.

Tuesday
May252021

How to Prepare Your Digital Life for Your Death

Death is as somber as it is inevitable. But as we live more of our lives online, it's more important than ever to make sure loved ones can access digital accounts when we're gone. Don't be the guy who locked cryptocurrency exchange customers out of $250 million after his death because only he knew the password.

There are a number of ways loved ones can request access to your accounts once you're gone, but they don't need that stress. Several online services allow you to designate legacy contacts or grant access after a period of inactivity. Here's how to make sure those you leave behind can manage your affairs after you head to the great beyond.  Click here for the full article.